Care home rating goes from inadequate to good

A care home in Wolverhampton has had its rating from a watchdog upgraded from inadequate to good, after an inspection in April.

The Care Quality Commission (CQC) said it previously found Amber Court Residential Care Home (ACRCH) was in breach of regulations "related to safe care and treatment, consent, safeguarding, good management and notification of incidents".

The watchdog has upgraded how safe and well-led the home is from inadequate to good and how effective, caring and responsive it is from "requires improvement" to good.

ACRCH said it undertook a comprehensive review and appreciated the CQC recognising the "significant progress achieved across all domains".

Inspectors found the home was no longer in breach of regulations.

Instead, they said leaders had improved the "processes in place" to monitor the quality of care.

It was found they were visible and approachable and ensured there were enough staff with the skills and experience to provide "proactive and responsive care".

CQC deputy director of adult social care in the West Midlands Amanda Lyndon said the leadership team had fostered "a positive culture and put processes in place to ensure people received safe care that met their needs".

Lyndon said staff listened to concerns and "investigated thoroughly to identify improvements".

She added the service had made "clear" improvements in assessing people's needs and the management team developed appropriate care plans and risk assessments when people moved in.

But the CQC pointed out staff needed to ensure records on people's medicines were always accurate and up-to-date.

The home said it welcomed the findings of the latest inspection and wanted to acknowledge the "professionalism and commitment of our entire workforce".

Jas Bisla, on behalf of the home, said with support from the local authority, it had implemented a "structured improvement plan".

"Our journey demonstrates that with clear governance, focused leadership and a commitment to continuous improvement, meaningful transformation is achievable."

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