'Very busy year' as government complaints double

The number of complaints made against the government has more than doubled in a year.

A report released by the States of Jersey Complaints Panel revealed 42 complaints were lodged in 2025, up from 19 in 2024.

Anybody who takes issue with a decision made by ministers or civil servants in the States or government departments is allowed to file a formal complaint, which is then dealt with by the panel, which was made up of 20 unpaid members.

The report also said a government department "refused to attend" one of the two hearings held last year, and called hearings a "fundamental part of demonstrating government's accountability".

"This has been a very busy year for the panel with more than double the number of complaints received than in 2024," said Geoffrey Crill, chairman of the complaints panel.

The report added the panel remained committed to "investigating islanders' complaints and improving service provision across the public sector".

Follow BBC Jersey on X and Facebook. Send your story ideas to channel.islands@bbc.co.uk.