Ticketless train tap tech trial used by thousands

News imageBBC/Judith Moritz Two Northern trains sit at platforms at Leeds railway station.BBC/Judith Moritz
The app can be used by passengers on Northern trains between Leeds and Harrogate as well as Sheffield and Doncaster

Rail passengers on two routes in Yorkshire have made more than 30,000 journeys using a ticketless system as part of a trial, operator Northern has said.

The system became available on the route between Leeds and Harrogate in September and was extended to trains between Sheffield and Doncaster in November.

A smartphone app uses GPS to track journeys and charge users the best fare on the day, Northern said.

Commercial and customer director Alex Hornby said the technology represented "the future of ticketing".

"We've been receiving a lot of promising feedback so far, with high app review scores and many saying it makes travelling by train easier and more straightforward."

He said more than 3,200 passengers had used the app on the two routes in Yorkshire.

The technology is also being tested on some trains in the East Midlands, but a planned trial for services between Sheffield and Barnsley was postponed.

News imageBBC/Seb Cheer Alex Hornby smiles at the camera, wearing a Northern lanyard and rucksack, standing on the platform at Harrogate Railway Station.BBC/Seb Cheer
Hornby says it is "fantastic" to see the reaction from passengers in Yorkshire

When passengers start their journey in the mobile app, a barcode is generated which they can scan at ticket barriers and during inspections on trains.

They tap "end journey" when they reach their destination, before the system then charges them for their ticket.

It won't allow passengers to spend more than £12.80 in one day, with passengers hitting the daily cap on the Leeds-Harrogate route more than 150 times.

News imageBBC/Seb Cheer A phone in someone's hand with a screen showing the new system. It has a map with a pin on Harrogate Railway Station and underneath, it says "Current Station: Harrogate".BBC/Seb Cheer
The app uses GPS to track a passenger's location when they tap the screen to start and end their journey

The digital pay as you go (DPAYG) technology was tested in Switzerland, Denmark and Scotland before being introduced in England.

Northern said its use would be expanded as part of the government's creation of Great British Railways.

It would "make rail travel simpler by reforming fares and modernising ticketing," Rail Minister Lord Peter Hendy said.

Northern said passengers could continue to sign up to the trial, with £15 in journey credit given to those who take part.

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