The 'life changing' help community nurses give families

Jen SmithSouth West health correspondent
News imageBBC A woman with long plaited hair is sitting on her sofa with her disabled son. She is looking intently into the camera with her 10 year old son on her knee. He has a facial deformity and a tube is attached to his throat. He is looking away from the camera. BBC
Heather's son Fletcher has CFC syndrome and has been under the care of the community children's nursing team since he was one.

Community nurses have been describing the care they provide for children with life limiting conditions. With a national shortage of people filling these roles, we spent a day with members of the team in north Devon as they carried out their visits, seeing the impact of the work on the children they are supporting, their families and the nurses themselves.

"It can be extremely sad, but it can be incredibly rewarding" says senior community children's nurse Kim Duckworth.

She is visiting Fletcher,10, who is described by his mum as cheeky, cuddly, strong and brave.

He has Cardiofaciocutaneous Syndrome (CFC) – a rare genetic disorder that means he needs continuous care.

Kim has been part of Fletcher's life since he was one.

"Fletcher takes a village, and I've got a fantastic village, including Kim and her nursing team," says Fletcher's mum Heather.

News imageA woman with died red hair in a bob, and glasses, is smiling at the camera. She is wearing a blue district nurse polo shirt with a purple lanyard and blue fleece over the top. The NHS logo is visible on her left hand breast pocket.
Kim Duckworth is a senior community children's nurse in north Devon

Kim helps Heather manage Fletcher's clinical needs, including seizures, his heart defect and complex feeding and breathing issues.

"I thought you might need some new tracheostomies," Kim says as she hands over two boxes to Heather during one of her regular visits to the family home in north Devon.

"I absolutely think that some of the things we've put into place have helped Fletcher stay at home," Kim explains.

"It's reduced his need for medical interventions, and has helped him live his best possible life."

Heather agrees: "Fletcher wouldn't be as happy and as well as he is now without our care team. Our lives would be completely different if we didn't have Kim."

The nurses also provide emotional and social support to Heather and her family.

"Kim has been an advocate for Fletcher when he needs an advocate. She has been a therapist when I've needed someone to talk to," Heather adds.

"She's been someone that we get to share those special moments with, and she's someone my other children get to know too."

News imageTwo community children's nurses are in the front seat of a car, driving to their next destination. The photo is taken from a GoPro camera positioned on the dash of the car.
The north Devon Community Children's Nursing team provides support to families from Hatherleigh to Exmoor

Kim is one of 24 full time community children's nurses across Devon – making it one of the largest teams of its kind in the south west.

Some nurses are based in special schools, but most are out on the road visiting families across a large geographical area.

The north Devon team provides support to children and families from Hatherleigh to Exmoor.

"The driving can be hard going," says community nurse and hospice liaison Louisa Squire, she says as she and Kim get back into their car for the next visit.

"But it's absolutely worth it."

The next stop is to see Alisha who is almost 17.

Alisha is studying animal care at college, and hopes to travel before starting a career caring for reptiles.

She has a life-limiting condition and complex health needs including a rare gene mutation, mobility issues and a liver disease.

Her life was saved by surgery when she was 43 days old.

News imageA teenage girl is standing in front of the door to her home. She is wearing a turtle neck jumper which has a butterfly on the front at the top, and along her lower arms. She has long dyed brown hair, and a big smile.
Teenager Alisha has complex health needs including a rare gene mutation, mobility issues and a liver disease

"I let my body tell me what I can and can't do," Alisha explains as Kim arrives.

"I'll try it and if anything on the inside says, no, I just won't do it again.

"But you don't know unless you try."

News imageA woman in a yellow jumper with 'sisterhood' written on the chest is standing in front of her home and smiling into the camera. She has blonde hair tied in a ponytail and is wearing jewellery including a long silver necklace, gold earrings and has a nose ring.
Alisha's mum Zoe is apprehensive about Alisha losing her community children's nurse when she turns 18

"How's the pain in your hips?" Kim asks Alisha as she runs the teenager through a series of mobility exercises in her living room.

"I'm struggling a bit," Alisha replies.

When she turns 18, Alisha will lose the support of children's services and the nurses are helping prepare her for that.

"I don't want to lose Kim, but unfortunately, it's just the way, isn't it?" Alisha's mum Zoe says.

"We used to have a different community nurse, but Kim was given to us after Alicia's needs became a bit more complex.

"Kim doesn't always have the best news, but the way she delivers it is incredible."

News imageA woman with blonde curly hair that's tied back in a ponytail is smiling happily into the camera. She is wearing a blue district nurse polo shirt with a blue fleece over the top. The NHS logo is visible on the left hand breast pocket.
Community nurse and hospice liaison Louisa Squire says the role can be difficult and challenging, but "it's an amazing job"

Louisa is a community nurse who also works to foster links between families and Children's Hospice South West.

Many rely on the hospice for what was known as respite help, and are now called carers breaks.

The hospice also helps families prepare for end-of-life care.

"There's no denying that there are really sad, challenging, difficult times" Louisa explains after we leave Alisha's family home.

"But a lot of the stuff we do is really beneficial, making their quality of life better, keeping them at home.

"It's a mix of emotions, but the majority of the time it is an amazing job."

There's a national shortage of children's community nurses across the country according to the Royal College of Nursing (RCN), which describes the situation as "critical".

An RCN report found between 2009 and 2024 there was a drop of the equivalent of 4,200 full-time district nurses in England.

Its work, along with research from the children's charity Together for Short Lives, suggests demand for services is rising while the workforce is shrinking.

The RCN has called on the government to invest in district nursing – the BBC has asked the Department of Health and Social Care for a response.

These families in north Devon describe the service they've received as "life changing", and Kim says she wouldn't do anything else.

"I think we make an incredible difference to these families," she says.

"It's being able to provide care in their homes to reduce the hospital admissions – that is most important.

"And of course it can be extremely sad, but it can be incredibly rewarding.

"I think that's what I hold onto the most through my job and through my whole career – providing those moments".