 |  | | |  | | Dr Margaret Sampson
The matriarch and heart of Westway Health Centre. She works part-time as a doctor and runs a refugee drop-in centre in her spare time. She proved you're never too old for romance when she fell in love with Mike Murray and he moved in with her. She shocked her sister, Avril, when she invested in Mike's business. Is Avril right in thinking Mike's after Margaret's money? Her best friend is Father Gillespie. | | |
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| | | | |  | | Dr David Boyce
A brilliant doctor, and loving father of Ned, Jessica and Alex. David's affair with a locum wrecked his marriage to Jane. David bitterly regrets his infidelity, but his attempts to keep the family together failed, and Jane left him. He lives in hope that one day he can win her back. | | |
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| | | Gabriella
Estate agent who fell in love with Jamshed and moved to London to pursue him. She got her 'Muffin Man', and with Janet finally out of the frame, Gabriella and Jamshed can make a new life together. But will she ever warm to Jamshed's daughter, Sonya? | |  | | |
| | | | Jane Boyce
Estranged wife of Dr David Boyce. Jane left David when she learned about his affair with locum, Lola. While he tried everything to stop the break-up, she took steps to keep David out of her life. She now lives and works outside London. | |  | | |
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| | |  | | Dr Joy Onwukwe
Born in Nigeria, but grew up in Britain. She's a workaholic, and an impressive doctor. Her discovery that she was HIV positive rocked her world, and her engagement to Edward ended when she broke her silence and told her family about her health problems. Joy's looking for more purpose in life and still harbours thoughts about going back to Nigeria. | | |
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| | | |  | | Denny Hampton
Landlord of The Green Man pub. Losing his father and, more recently, his mother, Denny found himself all alone in the world. However, Janet and Billie have become his nearest and dearest and plan to cement their alternative family unit. | | |
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| | | Father Gillespie
The local Roman Catholic priest. His humanity and compassion make him popular in the community. He saw himself as a grandfather figure for young Liam. But malicious allegations by a spiteful parishioner made him reconsider his position in Westgrove Park. With his name now cleared, he's enjoying some new-found enthusiasm for his role in the parish. | |  | |
| | | | Namita Ul Haq
The local pharmacist, married to Razaul, and mother of Sonya. She caused a scandal when it was proved that Sonya's real father is Jamshed. She and Razaul recently ended their marriage. And when Namita unsuccessfully tried to rekindle Jamshed's interest in her, she embarked on a bitter and vicious battle against both men. She came to her senses when all the bickering upset Sonya and made her run away. Will her mother succeed in luring her away from London to a new life in Guildford? | |  | | |
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| |  | | Jamshed Dastoor
The super-efficient practice manager at the health centre. His marriage to Janet broke up, and he lives with new partner, Gabriella. He regularly has to diffuse the antagonism between Janet and Gabriella. And now that Janet has a new love in her life, Jamshed's not quite sure he approves. He spends time with his daughter, Sonya, when Namita allows him to. | | |
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| | | |  | | Janet Dastoor
Has been the Practice Nurse for years, but wants to pursue her dream of being a Nurse Practitioner elsewhere. A recent trip to India brought Billie into her life, and Janet surprised her friends and colleagues when she introduced Billie as her new life partner. They have become Denny's substitute family. | | |
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| | | Louise Patterson
The Senior Receptionist. She lives with Charlie, her daughter, Becky, and his daughter, Sophie. She suffered a breakdown after the death of her baby son, and went on a retreat which became a spiritual journey for her. Marriage to Charlie is on hold due to Louise's decision to become a Roman Catholic and her desire to get married in church. | |  | |
| | | | Zoe Chan Li Fen
The practice physiotherapist. Originally from Singapore, Zoe has championed Traditional Chinese Medicine to her colleagues. She’s feisty and fun, and lives life to the full. She found an ally for her professional ambitions in Sean. But is there more to their relationship? | |  | | |
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| | |  | | Chidi Onwukwe
Joy's cousin from Nigeria, who came to study in London. He upset his family when he abandoned his studies to run his own business, but is now the proud proprietor of Chidi's Chop Shop. He proved his loyalty to Joy when aunt Polin and uncle Albert found out she was HIV positive - Chidi supported her through thick and thin. | | |
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| | | |  | | Charlie Newton
Fire-fighter and local hero, he lives with Louise and their daughters. He was heartbroken when he and Louise split up after their baby boy's death. Her return to Westgrove Park made him realise she's the only woman for him - even if that means having to wait. | | |
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| | | Ned Boyce
Son of David and Jane. A recent art school graduate, he's working with Chidi while he considers his career options. He was shocked to find out about his dad's affair, and is uneasy about keeping it a secret. He wonders whether David is a serial adulterer. | |  | |
| | | | Becky Patterson
Louise's daughter. She played the rebel when she and best friend, Sana, staged their own protest against the Police. And now she's discovered teenage boys to occupy her time. | |  | | |
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| | |  | | Joyce
Is midwife at the health centre, as well as being Mel's mum. She's strict but kind, doesn't suffer fools, and Mel disobeys her at her peril!. | | |
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| | | |  | | Kelly Monro
At fourteen was abused by her stepfather and had her son, Liam. Life as a teenage mum's been tough, but she impressed everyone when she joined the Police Force. She met Peter and tentatively embarked on her first romance. | | |
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| | | Dr Sean Graham
The latest doctor at the health centre, Sean redeemed himself after past misdemeanours involving his drug addict brother. He tried to have an affair with Mel, but she decided to leave the country instead. He's enjoying Zoe working at the health centre. But can they be more than colleagues? | |  | |
| | | | Lindsay
Is Kelly's mother and lives with the terrible knowledge that her ex-husband, Kelly's stepfather, is the father of Kelly's young son. She now runs the community centre. | |  | | |
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| | |  | | Roy Wallis
A slippery character and the king of organised crime in Westgrove Park. Most people fear him, and those who don't usually end up dead. | | |
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| | | |  | | Razia Akram
Mother of Sana and Sajida. She was heartbroken when her husband, Waheed, was found dead. It may have been a racist attack, but a lack of evidence prevented the killers from being brought to justice. Razia worries about Sana’s increasing political activism and wonders whether the family should start a new life somewhere else. | | |
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| | | Sana Akram
Razia’s daughter. Sana is bright and politically active. She became disillusioned when the Police failed to prosecute her father’s killers. Her ambition is to become a solicitor and fight the injustices of the world. | |  | |
| | | | Fizza (Paul Figgis)
Is a lifelong friend of Denny's, with a knack for causing trouble wherever he goes. A small-time crook, he runs the local minicab company, but is always on the lookout for a dodgy deal. | |  | | |
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| | |  | | Mel Richardson
The glamorous receptionist with attitude panicked when she and Dr Sean Graham stepped over the friendship line and became lovers - briefly. Mel took this as an opportunity to flee the health centre and is now working on cruise ships abroad. She sends regular postcards to her colleagues, but will she ever return? | | |
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