Summary

  • Warning: this case contains details that some may find distressing

  • "How can someone be so callous, cold and calculated?" one victim's family asks former funeral director Robert Bush on the first day of his sentencing hearing

  • Bush, 48, from Otley, West Yorkshire, previously pleaded guilty to 67 offences including preventing the burials of 30 people

  • He has also admitted giving families the wrong ashes from Legacy Independent Funeral Directors in Hull

  • The court is hearing victim impact statements ahead of his sentencing. One victim says: "My lovely dad lay in a cardboard coffin for months. It feels like he was just forgotten"

  • Speaking outside court, one woman tells the BBC today is "a little bit of justice", after Bush left her grandad's body for 11 months after he died aged 95

  • As he arrived in court this morning, Bush told reporters "I'm sorry" - but families say they are "appalled" he apologised to journalists but has never apologised to them

Media caption,
'I'm sorry', says funeral boss who gave families wrong ashes
  1. Judge adjourns sentencing hearing at Hull Crown Courtpublished at 17:10 BST 27 July

    Jessica Lane
    Reporting from Hull Crown Court

    A court artist's sketch of Mr Justics Hilliard in a red robe and a white wig facing a male barrister also wearing a white wig and a black robe. Behind the barrister Robert Bush sits facing the judge wearing a dark suit with a purple tieImage source, Nick Lewis

    Hull Crown Court has heard from nearly 30 families today.

    Each person, each story, each statement has been very difficult to listen to. Some have been read by loved ones who have been in tears and had to pause to get through the words they've planned to say.

    Some have been read out by lawyers. But every one has been heartbreaking.

    Families have spoken about their guilt for using Legacy. They've spoken about the incredible toll on their mental and physical health since they found out what has happened.

    They've spoken about being haunted by memories and being unable to sleep. Robert Bush has sat through the proceedings and has shown little visible emotion throughout.

    Tomorrow his sentencing hearing will continue at Hull Crown Court, where we will hear from more people affected by what Bush did.

    We're ending our live coverage - read more on this story here.

  2. 'There are no words to fully capture the disgust I feel', victim's granddaughter sayspublished at 17:05 BST 27 July

    Sarah-May Buccieri
    Reporting from Hull Crown Court

    A man dressed for a weddingImage source, Handout
    Image caption,

    Graham Finn

    Mollie Finn, granddaughter of Graham Finn tells the court she "despised" Bush and hopes he is "haunted by his crimes for the rest of his life".

    "I feel robbed of the chance to say goodbye," she says. “There are no words to fully capture the disgust I feel”.

    She says that seeing and hearing news about the case feels like an out of body experience. "It has taken a toll on all of us," she says.

    Speaking about the effect it's had on her family, Finn says her family is "“confused, broken and overwhelmed by grief”.

    "“It has consumed us and teared us apart," she says.

  3. Charity donation theft 'feels like a final insult to husband's memory'published at 16:56 BST 27 July

    Eleanor Maslin
    BBC East Yorkshire and Lincolnshire

    More now from Beverly Jackson, whose partner Peter Moody was one of Bush's victims.

    "It feels like his memory had been desecrated," she says.

    Speaking in court, Jackson says at the time of using Legacy she felt like the family were "honouring him", but now "live with deep regret for that decision".

    She says they had also made a charity donation to the Fishing Heritage Centre on Hessle Road when he died.

    “The theft of it feels like a final insult to his memory. It was a cruel and inhumane betrayal of trust," she adds.

    Today's hearing has now come to a close - we'll bring you some more from the final victim impact statements shortly.

  4. A full court room hears about 'horror scene', leaving several people obviously distressedpublished at 16:33 BST 27 July

    Jessica Lane
    Reporting from Hull Crown Court

    The court room here has been full for most of the day but a few people have started leaving now.

    Some will have read their statements and undoubtedly others have been finding it very difficult to sit and listen to everything which has been read out today.

    We've heard the situation described as "gruesome", "shocking" and "like something from a horror scene".

    At times it has been too much for some people here, there have been several who have been obviously distressed throughout the hours we have sat in court.

  5. Judge tries to calculate what Bush spent money onpublished at 16:27 BST 27 July

    Jessica Lane
    Reporting from Hull Crown Court

    The judge, Mr Justice Hilliard, starts talking to the court again. He's trying to work out what went on at the Legacy funeral home.

    We've been told a lot of figures about how much people have paid Bush. The judge is trying to calculate what that money was spent on.

  6. Coffin for victim was 'really small', relative tells courtpublished at 16:09 BST 27 July

    Jessica Lane
    Reporting from Hull Crown Court

    Katie Minns, the maternal granddaughter of victim Danny Middleton, has read a statement on behalf of Danny's son, Gavin Middleton.

    She says Gavin died after making his statement and was never able to see Robert Bush in court.

    Gavin chose a service using the Legacy chapel and paid Bush to have his father's body collected from the hospital.

    He says in his statement the coffin was "really small" and he wondered how his father could fit in it.

    They had a collection plate for a dog sanctuary but his family never received an acknowledgement from the charity that they received any money.

  7. Victim's wife says 'there is no peace' for her nowpublished at 15:54 BST 27 July

    Jessica Lane
    Reporting from Hull Crown Court

    Man dressed for a wedding stood in front of a treeImage source, Handout
    Image caption,

    Peter Moody

    Beverly Jackson, whose partner Peter Moody was one of Bush's victims, is now speaking to the court.

    Jackson sounds calm and controlled as she speaks about her love for her husband, who was a family man and how she feels she has failed him.

    She says "there is no peace" for her now, but she is managing to speak in a quiet voice while she addresses the court.

    She adds the theft of a charity donation, intended for a fishing heritage museum in Hull, was the final insult.

  8. Grandson noticed mould on coffin, court toldpublished at 15:48 BST 27 July

    Jessica Lane
    Reporting from Hull Crown Court

    Woman in pink cardiganImage source, Handout
    Image caption,

    Jessie Stockdale

    Tristan Essex, the grandson of victim Jessie Stockdale, says he went to view his grandmother several times at Legacy's Hessle Road premises.

    He says he noticed a dark coloured liquid on the frill around the edge of her coffin and mould on it.

    He believed they were changing bodies into different coffins.

  9. 'We've been to hell and back,' victim's daughter tells courtpublished at 15:43 BST 27 July

    Jessica Lane
    Reporting from Hull Crown Court

    Jade Munro took a deep breath before she started reading her statement.

    She quickly becomes upset as she starts speaking. Bush appears to look down when she mentions him by name in her statement several times.

    "We've been to hell and back," the daughter tells the court.

  10. 'It angers me that there are no regulations'published at 15:37 BST 27 July

    Eleanor Maslin
    BBC East Yorkshire and Lincolnshire

    Man in black jacket and cream jumper in front of a red bushImage source, Handout
    Image caption,

    Tony Munro

    Jade Munro tells the court she has felt "nothing but distress, mental torture, heartache and pain" since she was told the body of her father, Tony Munro, was still at Legacy.

    She says: "I have had to take time off work because I just couldn't deal with the thought of dad just being left and forgotten.

    "I have had to have counselling just to start to come to terms with it.

    "I always thought that I could trust a funeral director."

    Munro adds that she has "lost faith in the whole funeral business".

    She tells the court: "It angers me that there are no regulations in the funeral business.

    "It is clear that such a lucrative business should have checks and balances and I just don't understand why there isn't and this situation is allowed to happen."

  11. Victims' families can't bear to hear 'bless you' any morepublished at 15:26 BST 27 July

    Jessica Lane
    Reporting from Hull Crown Court

    Lots of people have mentioned in court that Bush would say "bless you" or "god bless" when he spoke to bereaved families and quite a few have said in their statements that they can't bear to hear the words any more.

    They have said that just hearing people use those words brings back the trauma they have gone through and the memories they are still haunted by.

    Legacy funeral directors were used by many people in the Hessle Road area of Hull.

    Several people have spoken in court about how hard they've found it having to continue to see the building since they found out what happened to their loved ones there.

  12. Family handed ashes that were not their relative's, court toldpublished at 15:19 BST 27 July

    Jessica Lane
    Reporting from Hull Crown Court

    Amy Leach, the granddaughter of victim Audrey Leach, says her family had to wait to receive life insurance before they could pay Bush.

    She says ashes were handed to her family in a black Legacy gift bag, and that Bush said remnants of photos cremated with her grandmother were in the bag too.

    The family later found out from police their grandmother's ashes weren't in the bag they received.

  13. 'Even if he grovelled on his knees, it wouldn't be enough,' says granddaughterpublished at 15:06 BST 27 July

    Jessica Lane
    Reporting from Hull Crown Court

    Amy Leach is the first person this afternoon to give her statement in person.

    She is very upset as she stands up to talk.

    Her grandmother, Audrey Leach, died in November 2023 and the family paid Legacy for a cremation and funeral.

    She says: "What if the initial cremation had gone ahead? We would never know if we were getting a person back or if we’d been conned with a handful of gravel."

    As she speaks about the huge impact on her whole family, she seems to be looking to the back of the court where Bush is sitting.

    She says: "We wish someone would do to him what he's done to us."

    Leach adds: "Even if he grovelled on his knees, it wouldn't be good enough."

  14. 'At first I think I thought it was a bit of a joke'published at 14:59 BST 27 July

    Sarah-May Buccieri
    Reporting from Hull

    Natalie Smith's grandfather was one of the bodies found at Legacy.

    He had been there for 11 months and was 95 when he died, with a funeral held for him before they found out his body was still at the site.

    Natalie says: "At first I think I thought it was a little bit of a joke.

    "Within an hour of my mum calling police, they turned up and gave her the news that they believed he was one of the 30 that had been found."

    The family had been given ashes, which they had been put into lockets, but they turned out to not be the ashes of Smith's grandfather.

    Smith said seeing Bush today felt like "a little bit of justice to have him among us, to not just escape through a back door".

    She adds: "Robert Bush got to just hide everything and lie, and got to get away with it for so long."

    A woman with a blonde bob is looking down to the side and wearing a white cardigan, green and white top and silver necklace. The background is blurred.
  15. Daughter of victim gave ashes she had been given back to policepublished at 14:52 BST 27 July

    Jessica Lane
    Reporting from Hull Crown Court

    Sarah Gray, the daughter of victim Terence Buck, is now having her statement read out by a lawyer.

    She says she returned the ashes she had been given back to police as she couldn't bear to have them in her own home anymore

    The ashes she believed were her father's had been kept in her bedroom.

  16. Family members have struggled to trust people since learning of Bush's actionspublished at 14:44 BST 27 July

    Jessica Lane
    Reporting from Hull Crown Court

    We've been hearing from friends and family of Legacy victims for several hours now and some things have been mentioned repeatedly.

    One is the guilt that family members have over choosing to use Legacy, another is the huge impact on people's mental health.

    Another topic which keeps coming up is that people lied to by Bush have struggled to trust people since they found out what had happened.

    Families have had to go through a second funeral and several have said that they found themselves questioning whether that funeral was legitimate.

  17. Fraud and deception had profound impact on my mental health, says friend of deceasedpublished at 14:33 BST 27 July

    Jessica Lane
    Reporting from Hull Crown Court

    Banyard's victim impact statement mentions Bush several times.

    Bush “had been seen as a pinnacle of the community,” Banyard says.

    “The fraud and deception that was perpetrated by Mr Bush has had a profound impact on my mental health,” Banyard adds.

    Bush continues to stare ahead although he blinks rapidly several times, as if he is listening and taking things in.

    Bayard says he is “now at the stage where I would like to sit and have a civil conversation with Bush to ask him why… To see if there were any mitigating circumstances.”

  18. Bush the 'lowest of the low', friend tells courtpublished at 14:31 BST 27 July

    Jessica Lane
    Reporting from Hull Crown Court

    A lawyer is reading out the statement of John Banyard - a friend of victim John Carlill.

    Banyard went to see Carlill at Legacy's premises but was told by Robert Bush his friend "didn't look good" so the lid of the casket was kept down.

    The friend only told his family Carlill was involved in a Legacy case a few weeks ago.

    He describes Bush as the "lowest of the low".

    "If you can’t trust a funeral undertaker, who can you trust? How can someone be so callous, cold and calculated?"

  19. Victims speak of ongoing impact on mental health in statementspublished at 14:27 BST 27 July

    Jessica Lane
    Reporting from Hull Crown Court

    The court has heard impact statements from numerous victims of Robert Bush now.

    Some statements have been read out by lawyers representing the families and others by relatives themselves. Many have spoken about how they are still haunted by what Bush did.

    They have spoken of having nightmares and the ongoing impact on their mental health.

    They have also pointed out that they had to go through two funerals for their loved ones, when one is hard enough.

  20. People gathering to re-enter courtpublished at 14:10 BST 27 July

    Jessica Lane
    Reporting from Hull Crown Court

    An announcement has been made that we can go back into court now so everyone is gathering outside again.

    Lots of people came out in the break sighing and grimacing at each other.

    Even lawyers and journalists who have to listen to awful things regularly are acknowledging this is all difficult to listen to.