Important Updates
Weekly Payroll
Important Updates
Closure of myPay
MyPay, the legacy Zellis portal used to access historic payslips and pay documents, will be permanently closed on 30 June 2026.
Before 30 June 2026
If you need any historic payslips or P60s dated up to and including June 2024, please download and save them before the myPay portal closes.
Payslips and P60s issued after June 2024 are already available in the new EY payroll portal.
Support
If you do not have your myPay password, please use the ‘Forgotten Password’link on the login screen.
This will send a temporary password to your registered email address.
If your email address is not up to date, please raise a ticket with eyct@service-now.com to request:
- a password reset, and
- the disabling of Multi-Factor Authentication.
If you need help or have any questions about accessing your payslip information, please contact eyct@service-now.com.
Transforming Our Culture: Supporting Freelancers at the BBC
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Contacting the Extended Workforce Team
The best way to get in touch with us is through our new Contact Us hub, where you will be able to access our range of Web Forms for Bookers, Freelancers and Agents.
