Sick on a cruise. Why didn't the insurer pay up in full?

Available for 26 days

If you don't know you have a medical condition, can insurers still treat it as a pre-existing illness? One listener found themselves out of pocket after falling ill on a cruise, when their travel insurance refused to pay out in full. Romance scams are on the rise, with victims losing more than £106 million last year. We investigate why so many people are being targeted and reveal the warning signs that could help protect you. When you fill up at the petrol pump, are you really getting every drop you've paid for? Trading Standards teams across Northern Ireland have been carrying out checks to make sure motorists aren't being short-changed. And have you ever struggled to cancel a subscription? The Prime Minister is proposing new rules to make subscriptions easier to end and pricing clearer. We hear from one listener who found themselves caught in a subscription trap. Plus, if you've got a consumer story you'd like to share, we'd love to hear from you. Email us at cfb@bbc.co.uk