It is standard practice for updated apps to no longer support older operating systems. This is the case for iPlayer as well as iPlayer Radio, and apps by other companies and organisations. The BBC Sounds app requires users to have a device which is capable of running Android 5 or Amazon OS 5 (or above). Supporting operating systems older than this is very costly and does not represent good value for money for licence fee payers, given the relatively small number of users we have still using those older operating systems.
However, in the majority of cases users who have older devices which cannot be upgraded can still use the BBC Sounds website at bbc.co.uk/sounds. More details are available here: Can I use BBC Sounds on my mobile or tablet?
How do I update my device’s operating system?
The BBC Sounds app requires Android 5 or Fire OS 5 or above and it may be possible to update your device. Head to the relevant page to find out how to update the operating system on your device:
- Amazon Fire: Download and install Fire tablet software updates manually
- Android: wikiHow: How to manually upgrade an Android device operating system
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