The Knock at the Door

A roofer's at your door - they've spotted a couple of loose tiles and they can fix them straight away. It's only a quick job. Would you know what to do?

Almost all of the scams we've dissected so far have been done remotely - on the phone, by text or online. But what if the criminal is standing right in front of you - perhaps even inside your home? That's what the Scam Secrets team are looking at in this episode. Because while criminals have embraced the digital world and AI, they'll still steal from you face to face too - and many of the techniques are the same.

We hear from Jane, who got one of those knocks on the door from a 'roofer' - before long, she'd had thousands of pounds stolen by criminals who even used a fake video of birds on her roof to try to steal more.

It's not just rogue traders though - who can resist helping someone in need? We'll hear what happens when a man approaches people at a motorway service station with a simple-sounding request for help...

PRESENTER: SHARI VAHL

PRODUCER: TOM MOSELEY