Summary

  • French authorities have suspended extra EU border checks at Dover following heavy delays earlier - the statement in full

  • The port says tourist traffic is now "free-flowing" at the Buffer Zone - where vehicles wait to pass through security and border checks - but queues remain in the check-in area

  • The new EU border checks, known as Entry/Exit Systems (EES), include British passengers having to have their photo and fingerprints taken to be allowed to enter France

  • Port of Dover CEO Doug Bannister tells the BBC "we're all quite frustrated", explaining the port invested £40m and built a new facility to handle peak volumes "efficiently and safely", but the technology to open it "has not been activated"

  • Passengers who miss their ferry crossing due to wait times will be able to travel on the next available crossing, the port says

  • Have you been held up? Stuck in the queue? Let us know

Media caption,

'It's the first busy period since full introduction of entry-exit system'

  1. Temperatures soar in parts of UK, but coastal areas remaining coolerpublished at 15:27 BST

    Tomasz Schafernaker
    BBC lead weather presenter

    Beach in Ramsgate, KentImage source, Weather Watchers Kerri Baker

    Temperatures continue to soar this bank holiday weekend.

    As of 14:00, 29.1C has been recorded at Frittenden, Kent, making today the hottest day of the year so far.

    Coastal areas are much cooler, with values closer to 20C at the Port of Dover itself. However, just a few miles inland in places sheltered from the sea breeze, temperatures are much higher.

    Amber heat health alerts are in force in many parts of England as temperatures are forecast to peak on Monday and Tuesday at around 33C.

    There is even a small chance the south-east could reach 34C.

  2. Why is EES causing delays?published at 15:12 BST

    A maan handing a post-Brexit blue British passportImage source, Getty Images

    The gradual introduction of EES, or Entry/Exit System - the EU's new digital border system - began in October last year, with the EU saying it became fully operational on 10 April.

    However, due to some hiccups, the system has caused some delays and disruption across Europe:

    • On 12 April, about 100 passengers were stranded in Milan when their EasyJet flight to Manchester left without them after they faced three-hour queues due to EES
    • Travellers arriving at popular ski destination Geneva also experienced long delays due to the system back in February

    Travel experts have told BBC News that the system has been affected by IT issues, and long queues can form where travellers are unable to use the system with ease.

    The European Commission had previously indicated that temporarily suspending EES checks will be allowed at busy times until September - which is what has occurred today at Dover.

  3. Delays in Dover after France suspends extra EU border checks - what's the latest?published at 14:57 BST

    Traffic queuing for the Port of Dover in Kent.Image source, PA Media
    Image caption,

    The Port of Dover already grappled with queues on Friday

    The Port of Dover has been dealing with long queues today and, in an effort to mitigate the delays, French authorities have suspended extra EU border checks. Here's what you need to know:

    Long waits: Drivers waiting to board ferries at the Port of Dover have seen delays of up to four and a half hours at the peak of the heavy delays. In a recent update, the port says traffic in the Buffer Zone is "free flowing" but queues remain in "the tourist check-in plaza and approach lanes"

    The Buffer Zone: The Buffer Zone is described as an area "at the front of the port", where "traffic may be held in multiple lanes" while waiting to pass through French border and security checks.

    New EU checks: The queues come amid the introduction of a new EU digital border system known as Entry/Exit System (EES), which replaces passport stamping with digitally recorded entries. Those travelling on a UK passport may be required to register biometric details like fingerprints and a photo.

    Suspension of checks: French authorities have suspended EES checks to help reduce congestion.Previously, border officials were having to create profiles for travellers linked to the new system, adding to processing times.

    Soaring temperatures: The delays come as the UK is experiencing soaring temperatures amid a potential heatwave. Yesterday was the warmest day of the year so far, and temperatures in Dover today are expected to reach 27C, according to the Met Office.

  4. Traffic now 'free-flowing', says Port of Dover following delayspublished at 14:34 BST
    Breaking

    The Port of Dover says that traffic is now "free-flowing" following earlier disruption - meaning that vehicles are moving through the queues at the port smoothly and without delays.

    Queues remain in the tourist check-in plaza and "approach lanes for all ferry operators", the port adds in its latest update on X.

    Earlier in the day, the port reported traffic delays of up to 90-minutes, before French authorities suspended extra EU border checks due to the long queues and soaring temperatures.

  5. Dover delays come amid soaring temperaturespublished at 14:27 BST

    Traffic queuing for the Port of Dover in Kent.Image source, PA Media
    Image caption,

    Traffic queuing at the Port of Dover on Friday - the hottest day of the year so far in England

    This weekend is being seen as a major test of the new EU border checks. Holidaymakers are out in the soaring temperatures, looking to take advantage of the bank holiday weekend and half term next week for many schools.

    Yesterday was the hottest day of the year so far in the UK, with the mercury hitting 28.4C in Heathrow.

    Forecasters say Monday could become the hottest May day on record, with temperatures forecast to approach 33C in south-east England.

    The UK Health Security Agency has issued amber and yellow heat health alerts across parts of the country, which are in effect until 17:00 BST on Wednesday.

  6. Government gave us 'assurances' about how this would work, says Port of Dover CEOpublished at 13:54 BST

    Doug Bannister sits in a white-walled room with a high-visible

    Doug Bannister, the CEO of the Port of Dover, says they "always knew" this would be a busy period - noting there are more than 8,000 cars booked today.

    "Despite having assurances from authorities from our government and the French around how this would work, it really was slow processing this morning," he tells the BBC.

    Bannister says that, ahead of the changes, the Port of Dover had invested £40m and built a new facility to "handle these peak volumes efficiently and safely" but the technology to open it "has not been activated".

    "We're all quite frustrated," he says, explaining that the port has invested "millions of pounds in working towards what would be the best border experience within the new EES system and we're prevented from operating that way".

    He also gave detail about the "Article 9 clause" which the port earlier said had been invoked by French authorities, explaining that this allows "some bits of the process to be suspended for a short period of time" when there is congestion.

  7. What are the new checks?published at 13:36 BST

    A sign reading UK BorderImage source, AFP via Getty Images

    A new EU digital border system was introduced in October last year, changing the requirements for British citizens travelling to the Schengen area.

    The system - known as Entry/Exit System or EES - replaces passport stamping with digitally recorded entries. Those travelling on a UK passport may be required to register biometric details like fingerprints and a photo, the UK Foreign Office explains.

    The Port of Dover has said previously it is "working closely" with French border agency partners to "ensure a smooth introduction" for tourist passengers.

    But after long delays heading into the bank holiday weekend - seen as a major test of the new system - French authorities suspended the extra checks today after the port escalated the "challenging situation".

    As we reported earlier, French authorities had not yet switched on the fingerprint and photo machines, but still had to create profiles for travellers linked to the new system, contributing to delays.

  8. It was always going to be busy, but new checks prove challengingpublished at 13:19 BST

    Simon Jones
    BBC South East Today

    As temperatures rose this morning, so did the waiting times: four and a half hours to get on a ferry at Dover, and three and a half hours for a train at Eurotunnel.

    The bank holiday weekend was always going to be busy, but new EU checks - meaning the French police have to create electronic files for each passenger - have been adding to processing times.

    By mid-morning, the congestion had got so bad at Dover that the border police decided to suspend the new checks to allow traffic to run more smoothly.

    But the port is warning the rest of the day is likely to prove challenging.

  9. Port of Dover warning of 'slow moving' traffic and queues for all ferriespublished at 13:02 BST

    Rows of cars in traffic jamsImage source, PA Media
    Image caption,

    There were also long traffic jams into the port on Friday

    Traffic on the roads surrounding the Port of Dover is "slow moving", the port is warning in a new update.

    "The surrounding roads are slow moving", it says. "In the tourist check-in plaza and approach lanes, there are queues for all ferry operators."

    This follows an update a short while ago, in which the port warned that "the surrounding roads are still very congested, and traffic exiting the port is being directed onto the A2 only".

    The port adds that the "processing time for tourist traffic in the Buffer Zone" has now reduced to 45 minutes, when earlier it was 90 minutes.

    The Port of Dover describes the Buffer Zone as an area "at the front of the port", where "traffic may be held in multiple lanes" while waiting to pass through French border and security checks.

  10. Port of Dover: Passengers who miss ferry crossing time will be transferred to next one for freepublished at 12:51 BST

    Separately to the announcement of a suspension of the new EU border checks, the Port of Dover has been issuing other updates for passengers currently waiting.

    It says that "if you’ve missed your booked ferry crossing due to current waiting times, your ferry operator will transfer you to the next available sailing free of charge".

    The port is also advising passengers to "remain inside your vehicle while in the terminal and stay alert to moving traffic at all times" and follow instructions from staff.

  11. 'Conventional border checks will still be undertaken,' says Port of Doverpublished at 12:40 BST

    Here’s the update in full, issued by the Port of Dover earlier today:

    “Following the Port's active escalation of the challenging situation in Dover with the relevant border authorities, we are pleased that Police Aux Frontieres (PAF) have responded positively by invoking the Article 9 clause of the EES regulations.

    "While conventional border checks will still be undertaken, this will now enable PAF to significantly reduce the border processing time.

    "We will be working with PAF and all our partners to get customers into and through the port as swiftly as possible and keep the roads clear for our local community.”

  12. France suspends extra EU border checks at Dover after hours-long queuespublished at 12:38 BST

    Traffic queuing for the Port of Dover in Kent.Image source, PA Media
    Image caption,

    Travellers to the port also faced delays on Friday (pictured)

    French authorities have suspended extra EU border checks at Dover as holidaymakers heading to the port face long queues amid soaring temperatures.

    The port says the decision was made after they escalated the "challenging situation" with border authorities, adding it would help to reduce congestion.

    The EU biometric border checks, known as the new Entry/Exit System (EES), include British passengers having to have their photo and fingerprints taken to be allowed to enter France.

    The EU has been gradually introducing the EES, since October last year.

    At Dover, where people go through the French border before they board a cross-Channel ferry, French authorities had not yet switched on the machines that will take fingerprints and photos under EES.

    However, border officials still had to create profiles for travellers linked to the new system, meaning it was taking longer to get through border checks.

    The May bank holiday is seen as a major test for the new checks, and heavy queues have formed while temperatures have soared.

    The processing time within the port fluctuated throughout Saturday morning but travellers continued to face "congested" roads to reach the check-in point.