Summary

Are you affected?

  1. 'Multiple services' still affected, Google sayspublished at 12:15 BST
    Breaking

    We can now bring you a update from Google, though little has changed since the company put out a statement earlier.

    In its new statement, Google says "multiple services" are still experiencing issues and apologises to those impacted.

    It also says its engineering team is continuing to investigate the problem.

  2. Courts service aware of issues with video platformpublished at 12:08 BST
    Breaking

    HM Courts and Tribunals Service says it is aware of an issue affecting the video platform used for remote hearings (CVP).

    In a statement on X, it says that "we’re working with our technology partners to restore service", although it does not directly refer to Google Cloud services.

    The Criminal Bar Association said earlier that prosecution and defence barristers "can not proceed with trials and other hearings".

    "Cloud Video Platform (CVP) is down across large parts of England and Wales since 10am. Many of us today, both as prosecution and defence counsel, can not proceed with trials and other hearings.

    "Our work to clear backlogs is hampered."

  3. Delivery firm DPD 'aware of connection issues'published at 12:04 BST

    Delivery firm DPD is among the firms experiencing issues, according to reporting site Downdetector.

    In a statement on its Irish twitter account, DPD said earlier: "We are aware of current connection issues affecting our website.

    "Our team is working to get this resolved as quickly as possible. We apologise for any inconvenience caused."

  4. Lloyds bank reports some customers having issuespublished at 11:53 BST

    Earlier, Lloyds bank told the BBC its app was functioning normally, but added "we understand some are having issues with certain online services this morning".

    "We are aware of similar issues affecting other organisations and are monitoring the situation closely."

  5. Google Cloud outage - what do we know?published at 11:42 BST

    • Online bank Revolut has been reporting "service disruption" but says that customers' "money and data are safe"
    • Halifax bank also says it is "aware some customers are having issues" with its app and website, while the delivery firm DPD is also reporting website issues
    • In a statement on its Cloud status platform, Google says it will provide its next update by 12:00 BST
  6. Emma budgeting app says 'this is not a security issue'published at 11:19 BST

    Emma, a UK-based budgeting app, also says its services are down.

    "Emma is currently down due to a Google Cloud outage affecting services in London since 7am.

    "This is a technical outage, not a security issue.

    "We're monitoring closely and will update here as soon as the app is back. Sorry for the disruption."

  7. Halifax 'aware some customers are having issues'published at 11:18 BST

    In a post on X, Halifax says it is "aware some customers are having issues" with their app and website.

    "We're sorry about this and are working hard to fix it. If you need to you can still call us. We’ll let you know as soon as it’s back to normal," the bank tells a customer on X.

    The bank did not confirm whether the issues were caused by the Google Cloud problems.

  8. Revolut reports 'service disruption' - but says 'money and data are safe'published at 11:16 BST

    Earlier this morning, Revolut, the online British bank, reported a "service disruption affecting multiple services".

    Thousands of customers have reported problems.

    "We can confirm that all our customers’ money and data are safe," it said.

    "We’ve been working to fix the issue since it was identified this morning and apologise to anyone affected and for any inconvenience caused."

  9. Revolut and DPD among businesses reporting issuespublished at 11:16 BST

    The website Downdetector - which collates reported issues with web programmes- is showing an uptick in issues across a number of websites on Tuesday morning.

    It is not known if all companies listed are users of Google Cloud services.

    A screengrab from the DownDetector website at approximately 11:10 BST showing websites with reported issues
  10. 'Experiencing an issue with multiple services,' says Google Cloudpublished at 11:06 BST

    In a message shared on its Cloud Status page, Google says: "We are experiencing an issue with multiple services in europe-west2", and says that the issues began around 07:00 BST (23:08 PDT).

    "Our engineering team continues to investigate the issue."

  11. Google reports issues with 'multiple' Cloud servicespublished at 11:01 BST
    Breaking

    Google says that "multiple" Cloud services have been suffering network failures.

    It comes as users of the bank Revolut have been reporting outages.

    This is a breaking news story - we'll bring you updates as we get them.

    An error message shown on the Google Cloud website a short time agoImage source, Google
    Image caption,

    An error message shown on the Google Cloud website a short time ago