Ever feel like you've been ripped off?Well you might have been. If you've changed you mortgage in the last few years you may be able to claim back some of the charges made for switching by your lenders. The Financial Services Authority has ordered banks and building societies to treat customers more fairly if they decide to go elsewhere for a better mortgage deal. The ruling throws open the doors to refunds of up to £200 for millions of customers who were hit by inflated charges that were not in place when they signed up. Sean Jones from Malvern Independent Financial Advisors told BBC Hereford and Worcester's Glyn Johnson the background to this ruling and explained how to ask for your money back. Glyn was sitting in as presenter on the Katie Johnson programme. How do you make a claim?It's simple - just write to them! And BBC Hereford and Worcester has been supplied with some templates from Malvern Independent Financial Advisors, to get you going. Just fill one out and send it off - you could be quids in! | 
Watch the