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<title>
BBC Internet Blog
 - 
Jessica Shiel
</title>
<link>https://bbcbreakingnews.pages.dev/blogs/bbcinternet/</link>
<description>Staff from the BBC&apos;s online and technology teams talk about BBC Online, BBC iPlayer, and the BBC&apos;s digital and mobile services. The blog is reactively moderated. Posts are normally closed for comment after three months. Your host is Eliza Kessler. </description>
<language>en</language>
<copyright>Copyright 2012</copyright>
<lastBuildDate>Wed, 11 Jan 2012 15:44:00 +0000</lastBuildDate>
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<item>
	<title>Upgrading BBC Blogs: Moving to a new blogging platform</title>
	<description><![CDATA[<div class="imgCaptionCenter" style="text-align: center; display: block; ">
<img alt="Example mock ups of the new blogging platform." src="https://bbcbreakingnews.pages.dev/blogs/bbcinternet/2012/01/05/lively-theme_small_595.gif" width="595" height="238" class="mt-image-center" style="margin: 0 auto 5px;" /><p style="width:595px;font-size: 11px; color: rgb(102, 102, 102);margin: 0 auto 20px;">The new 'lively' default theme on the new blogs platform, applied to an example blog homepage on a light background and an 'all posts' page on a dark background. </p></div>

<p>It's been more than five
years since the first few BBC blogs were set up in Movable Type and in that
time the software has hosted up to four hundred services at any one time. </p>

<p>I have been Product Manager
for blogs for the past two years. In that time I have managed a number of
changes, such as the previous blogs redesign in <a
href="https://bbcbreakingnews.pages.dev/blogs/bbcinternet/2008/05/barlesque.html">Barlesque</a>, the <a href="https://bbcbreakingnews.pages.dev/blogs/bbcinternet/2011/01/new_home_page_for_bbc_blogs.html">redesign of the blogs homepage</a> and the introduction of various other features such as <a
href="https://bbcbreakingnews.pages.dev/blogs/bbcinternet/2011/03/comments_module_rollout_to_all.html">the new comments module</a>
and Sharetools. </p>

<p>For the past year or so I've
been working on the latest blog upgrade. This is the most extensive yet as it
involves significant changes to the blogs platform as well as look and feel. Today
I am announcing the launch of the first blog, Writersroom, which sits on the
new platform and represents a fresh design. </p>]]><![CDATA[<p>This is our proof of concept
and the first stage in the process; from here we will begin to upgrade the
other blogs as well as adding various new features along the way. </p>

<p>To get to this point has
involved a massive collaboration and work from a dedicated development team who
had to learn about new technology and systems, our audience research
specialists and User Experience and Design team who looked at what is best for
you our audience, and editorial stakeholders across the Business who interact
with you via blogs on a daily basis and have a wealth of understanding about
what you want as well as what they need from a blogging tool.</p>



<p>I'll explain the detail
around the changes we have made to blogs. I'm really pleased with what we've
come up with but this is only the first stage and your feedback is invaluable
to help guide what happens going forward.</p>



<h2>Why change?</h2>

<p>In 2010 we recognised that the
upkeep of the Movable Type platform which hosted the BBC blogs was becoming a
significant overhead. This coupled with changes in support arrangements led to my
development team and I conducting a review in October 2010. My review involved
deciding the future for blogs at the BBC and what should be the underlying
blogging platform. There was clearly still an audience desire for blogs and
their content but the platform needed some work. We did some initial
investigation which indicated significant complications due to the hundreds of
different, non-standardised blogs and decided that it was not cost effective to
undertake this work for a blogs bespoke Content Production System when compared
to some of the other tools being used internally. </p>



<p>In line with the BBC Strategy to consolidate the online offering, <a
href="https://bbcbreakingnews.pages.dev/blogs/aboutthebbc/2011/01/delivering-quality-first.shtml">outlined by Erik Huggers</a> in 2011 we set ourselves the goal to rationalise the BBC's blog offering whilst ensuring the delivery of quality services in the most
cost effective manner.</p>



<p>It became apparent that of
the tools available iSite (the BBC version of the third party software
Alfresco) was a clear favourite for several reasons:

<ul>
 <li>It sits on the common BBC
     development platform which means that we can share features and
     functionality with the other products in the same infrastructure. </li>
 <li>The Content Management
     System (CMS) is optimal for the BBC's architecture and compared to the
     other technologies we looked at this required very little development work
     to achieve a basic working system which could then be enhanced
     iteratively.</li>
 <li>There is established
     internal support and training for iSite and we would no longer need to
     provide extra internal resource for maintenance.</li>
</ul></p>



<p>The next strategic challenge
was to align the overall design of BBC blogs up with <a href="https://bbcbreakingnews.pages.dev/gel">the GEL standards</a> in line with the rest of BBC Online, moving away
from bespoke designs towards a more standardised look, feel and navigation.</p>



<p>We also recognised that this
was a great opportunity to take a step back and find out what users think of
our existing blogs. We undertook extensive audience research earlier this year;
this involved surveys, diary studies and depth interviews to establish how our
blogs are used, what you like, dislike and therefore what we should look to change.
</p>





<h2>What we found out</h2>

<p>Overall, users like the general
layout of blogs; instinctively recognising these as blogs due to an index page
with posts listed in reverse chronological order and having comments displayed
at the bottom of each post. </p>



<p>The overall design is
intuitive and easy to follow, in particular having white space to break up text
and differentiate between posts but without making the page look empty.
Additionally people like the sidebar modules and generally find these lead on
to useful areas. However, the boxes at the bottom of the page (archives,
categories, authors) were seen as useful but wrongly situated (most people thought
these should be on the right hand side).</p>



<p>Users liked reasonably meaty
posts and in particular those broken up with images and audio or video content but
didn't like having to scroll through particularly long posts on the index page.
</p>



<h2>What we came up with</h2>

<p>Well see for yourselves!
Today we launched <a
href="https://bbcbreakingnews.pages.dev/blogs/writersroom">Writersroom</a>.
This showcases the basic design on which we'll add new features and
functionality as we upgrade around 125 blogs over the next few months. I'd love
to hear what you think and in particular if there are bits that you
particularly like or where we might make further improvements. </p>



<p>Each blog has the option to
choose a dark or light background depending on their branding. There is then an
option to add a default theme which will automatically apply pre-defined styles
(see images above and below). Alternatively, for blogs with an established look and feel,
there is an option to include a navigation bar (for those blogs which form part
of websites) and coloured banner or background image, as well as options to
change the colours for headings, links and sidebar modules. All of these styles
will be automatically inherited for blogs which relate to television or radio
programmes.</p>

<div class="imgCaptionCenter" style="text-align: center; display: block; ">
<img alt="" src="https://bbcbreakingnews.pages.dev/blogs/bbcinternet/2012/01/05/corporate-theme_small_595.gif" width="595" height="238" class="mt-image-center" style="margin: 0 auto 5px;" /><p style="width:595px;font-size: 11px; color: rgb(102, 102, 102);margin: 0 auto 20px;">The default 'Corporate' theme applied to a blog post on a light background and an individual author page on a dark background. The 'lively' theme is shown at the top of this post. </p></div>

<p>The feedback from our
research was that users don't like to scroll down the page too much and were
put off by long posts on the index page. Therefore, the index page now consists
of 1200 character summaries of the three most recent posts for a blog
(including any images, video, or audio).  Having reviewed the lengths of posts
across blogs we decided that this was the optimum amount of content to give you
enough context to choose whether to read more of the post and click through, or
else to quickly move on to the next one. These three posts are followed by
shorter summaries (600 characters) of the next seven posts. This puts the
emphasis on the recent content but also allows you to easily click through to
slightly older post which you might have missed.</p>



<p>Our research told us that people
preferred us to refer to "tags" instead of "categories". We looked at how the categories
had been used across the various blogs and found that multiple variations of
the same term were being used. These were painstakingly reviewed and reduced
from 4000 to 900 meaningful terms which can be used consistently by all blogs
and added to where required. This makes it possible in the future for you to see
pages displaying content from all blogs relating to a specific tag. </p>



<p>The individual author and tag
pages also have a summary of the latest post, plus on the author page there is
space for a larger image and description of the author so you know who they
are.   </p>



<p>The new comments module in
GEL includes an Editor's picks functionality which allows BBC staff to
highlight particularly interesting comments. You can make comments of up to
1000 characters (in line with the rest of BBC Online). Additionally, you can
rate other people's comments as well as organise your view of the comments
associated with a post either in order of rating or how recent they are. </p>



<h2>What is next?</h2>

<p>As well as upgrading the
remaining BBC blogs in the new system there are quite a few new features which we
plan to introduce along the way.</p>



<p>So far our plans include: 
<ul>
 <li>tag clouds to surface the
     most popular tags</li>
 <li>a module to highlight the
     most read, shared and commented posts for a blog</li>
 <li>a module which suggests other
     posts you might be interested in based on the number of shared tags</li>
 <li>the ability to associate a
     particular blog post with a programme episode or clip so that the link to
     the post appears on the relevant episode page</li>
</ul>
</p>

<p>I would love to hear from
you with any ideas for features you would like which we might have missed so
please do leave your comments below. </p>

<em>Jessica Shiel is Product Manager for Social Publishing Services, BBC Future Media</em>]]></description>
         <dc:creator>Jessica Shiel 
Jessica Shiel
</dc:creator>
	<link>https://bbcbreakingnews.pages.dev/blogs/bbcinternet/2012/01/blogs_isite_moveabletype.html</link>
	<guid>https://bbcbreakingnews.pages.dev/blogs/bbcinternet/2012/01/blogs_isite_moveabletype.html</guid>
	<category>social</category>
	<pubDate>Wed, 11 Jan 2012 15:44:00 +0000</pubDate>
</item>

<item>
	<title>Comments module rollout to all blogs</title>
	<description><![CDATA[<p>Last week we rolled out the new comments module across all BBC blogs. This is following a trial run on ten blogs including <a href="https://bbcbreakingnews.pages.dev/blogs/thereporters/robertpeston/">Robert Peston</a>, <a href="https://bbcbreakingnews.pages.dev/blogs/danwalker">Dan Walker</a> and <a href="https://bbcbreakingnews.pages.dev/blogs/bbcinternet/">this one</a> which have had the new module since November.</p>

<p>There have been several tweaks made during the trial period in response to your feedback and it is now ready for wider release. </p>

<p><strong>What is changing?</strong></p>

<p>•	Moderation links will be pointing to the <a href="https://bbcbreakingnews.pages.dev/blogs/moderation.shtml#whatis">correct pages (i.e. on blogs </a>rather than message boards)</p>

<p>•	Improved caching for better response and faster page loads</p>

<p>•	The comment box is now slightly shallower initially and only gets deeper when you click into it and start typing, </p>

<div class="imgCaptionLeft" style="float: left; ">
<img alt="BBC comments highlighted" src="https://bbcbreakingnews.pages.dev/blogs/bbcinternet/img/highlight_comment.jpg" width="250" height="98" class="mt-image-left" style="margin: 0 20px 5px 0;" /><p style="width:250px;font-size: 11px; color: rgb(102, 102, 102);"></p></div>•	The option to permalink to a specific comment is now possible for all pages rather than just the first. When you access the URL is accessed the specific comment will be highlighted (see left).

<p><br />
•	When you leave a new comment this will be highlighted until you leave or refresh the page.</p>

<p>•	Number of comments on a blog post has been reduced to 100 per page. This reduces load time and is better for search engine optimisation of blog posts.</p>

<p>Richard Summers, the lead developer for the comments module, will provide further insight into how this was delivered in a blog post to be published later today.</p>

<p><em>Jessica Shiel is Product Manager for Blogs, User Services, Programmes and On-Demand, BBC Future Media & Technology</em><br />
</p>]]></description>
         <dc:creator>Jessica Shiel 
Jessica Shiel
</dc:creator>
	<link>https://bbcbreakingnews.pages.dev/blogs/bbcinternet/2011/03/comments_module_rollout_to_all.html</link>
	<guid>https://bbcbreakingnews.pages.dev/blogs/bbcinternet/2011/03/comments_module_rollout_to_all.html</guid>
	<category>blogs</category>
	<pubDate>Mon, 28 Mar 2011 11:25:31 +0000</pubDate>
</item>

<item>
	<title>New home page for BBC blogs</title>
	<description><![CDATA[<p>Today we're launching the <a href="http://en.wikipedia.org/wiki/Software_release_life_cycle#Beta">Beta</a> of our <a href="https://bbcbreakingnews.pages.dev/blogs/">newly designed blogs homepage </a> and we've added a popup survey to capture your feedback (NB you will need to click through to the blogs homepage to see the relevent survey). </p>

<p>Please take a look and let me know what you think. </p>

<p>Once we're happy that this page is stable and fit for purpose we will begin linking to it from other BBC blogs.</p>

<p><strong>Why we did this</strong></p>

<p>There are nearly 300 BBC blogs on a wide variety of different subjects. We wanted to create a page which showcased the very best BBC blogs but also made it easier for you to discover new content which you might not know about. </p>

<p><strong>The design</strong></p>

<p>There are two use cases for this homepage: the top half of the page showcases what is being talked about in blogs at the moment; this section is dynamic and constantly changing as new content is published. This is for those of you who are looking for some interesting content but without a particular subject in mind.</p>

<p>The lower half of the page is more static to help those looking for something more specific. Blogs are organised by topic and title which can be navigated using tabs or scoped search.</p>

<p>The styling of the new Homepage uses the BBC's <a href="https://bbcbreakingnews.pages.dev/guidelines/gel/">Global Experience Language</a>, which brings it in line with the rest of the BBC website.</p>

<p><strong>What's new?</strong></p>

<p>We have added several new sections to this page. Towards the top, there is a featured section which consists of interesting, dramatic or intriguing quotes from editorially chosen blogs to wet your appetite and encourage you to click through and read more. </p>

<div class="imgCaptionLeft" style="float: left; ">
<img alt="BBC Blogs home page pull quote" src="https://bbcbreakingnews.pages.dev/blogs/bbcinternet/img/blogs_home_page_pull_quote.jpg" width="595" height="215" class="mt-image-left" style="margin: 0 20px 5px 0;" /><p style="width:595px;font-size: 11px; color: rgb(102, 102, 102);"> </p></div>

<p><br />
The most recent post appears on the left with its quote displayed as a default. If you roll your mouse over any of the other blog images you will see quotes from the other posts. </p>

<p>'Latest on blogs' highlights up to three of the most recently published posts and includes the first few words from these to give you an idea of what they are about and whether you want to click through to read more. This section will be constantly changing as new posts are published, demonstrating the vast amount of content running through blogs. </p>

<p>'Most read' shows you the details of the blog posts which have had the most audience views and is generated from data captured by Livestats (the same BBC tool which is used to populate the 'Most Popular' section on the <a href="https://bbcbreakingnews.pages.dev/news/">BBC News pages</a>). </p>

<p>The idea behind 'my recently viewed' is to be personal to you, to remind you about the blogs you've visited before and may want to visit again. This saves you having to check specific blogs to see if there are any updates; when a new post is published it is reflected here.</p>

<p>The lower half of the page is to aid navigation. We have kept the A-Z and organised the blogs into topics based on the results of a <a href="http://en.wikipedia.org/wiki/Card_sorting">card sorting </a> exercise. </p>

<div class="imgCaptionLeft" style="float: left; "><a href="https://bbcbreakingnews.pages.dev/blogs/bbcinternet/Blogs_Quickfind_image.gif"><img alt="The navigational section of the blogs homepage showing quickfind results" src="https://bbcbreakingnews.pages.dev/blogs/bbcinternet/assets_c/2011/01/Blogs_Quickfind_image-thumb-595x225-65373.gif" width="595" height="225" class="mt-image-left" style="margin: 0 20px 5px 0;" /></a><p style="max-width:595px;font-size: 11px; color: rgb(102, 102, 102);"> </p></div>

<p>'Quick Find' uses the <a href="https://bbcbreakingnews.pages.dev/glow/docs/1.7/furtherinfo/widgets/autosuggest/">AutoSuggest widget </a> from the BBC JavaScript library, <a href="https://bbcbreakingnews.pages.dev/glow/">Glow</a>.  It allows you to search for a specific blog's name or author, suggesting results after a minimum of five characters have been entered in the box.  Clicking on any of the results will take you to that blog.</p>

<p><strong>We want to hear from you</strong></p>

<p>Please have a look at the <a href="https://bbcbreakingnews.pages.dev/blogs/">newly designed homepage</a>. When you access this page you'll be asked to answer some questions about it. We'd like to gather as much feedback as possible so that we can ensure this page is useful to you.</p>

<p>If you do not see the popup survey, refreshing your browser several times should trigger it. If you have answered a similar survey on a different BBC web page in the last six weeks you will need to delete your browser cookies first.</p>

<p><em>Jessica Shiel is Product Manager for Blogs, User Services, Programmes and On-Demand, BBC Future Media & Technology</em></p>]]></description>
         <dc:creator>Jessica Shiel 
Jessica Shiel
</dc:creator>
	<link>https://bbcbreakingnews.pages.dev/blogs/bbcinternet/2011/01/new_home_page_for_bbc_blogs.html</link>
	<guid>https://bbcbreakingnews.pages.dev/blogs/bbcinternet/2011/01/new_home_page_for_bbc_blogs.html</guid>
	<category>blogs</category>
	<pubDate>Thu, 13 Jan 2011 07:22:43 +0000</pubDate>
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