Toxic Jewellery

Consumer journalist Rebecca Wilcox
  • Published

On Thursday 22nd October, we discussed how some marketplaces are selling items of jewellery containing toxic metals.

If you have a piece of jewellery you're worried about, here are some ways you may be able to tell if it is fake or not:

  • Price is a big sign. If it's too cheap and too good to be true, it probably is, unless it is on a promotion or offer.

  • Any legitimate hallmark must have three components; a sponsor's mark, a finesse mark and an assay office mark. If an item just has 925 marked on it, this does not guarantee the quality. 925 stands for 92.5% pure silver, combined with 7.5% other metals.

  • Check the weight. Solid silver feels dense. A piece that feels suspiciously light may be something to look out for.

  • Tarnish on real silver can be polished off, a fake may not do the same.

  • Use a magnet - real silver is not magnetic.

What to do if your silver piece sticks to a magnet:

  • Stop wearing it and photograph it, including any hallmarks, from multiple angles.

  • Check the seller's returns policy. Get in touch if the item was bought recently. Ask whether they can confirm the hallmark or provide certification.

  • Use consumer-protection routes if the seller won't cooperate. Under UK consumer law, items must match their description, and card providers or payment platforms often offer dispute processes for mis-described goods.